This Agreement is designed to explain what your obligations are when undertaking a Direct Debit arrangement with Payrix Australia and Paper & Jems PTY LTD (herein referred to as the Business). It also details what our obligations are to you as your Direct Debit Provider. This information forms part of the terms and conditions of your Direct Debit Request (DDR) and should be read in conjunction with the DDR form sent via email upon your approval of DDR.
You hereby authorize Payrix Australia Pty Ltd (ABN: 63 135 196 397) Direct Debit User ID 382220 to make periodic debits on behalf of the “Business”.
You acknowledge that Payrix Australia is acting as a Direct Debit Agent for the Business and that Payrix Australia does not provide any goods or services and has no express or implied liability in regards to the goods and services provided by the Business or the terms and conditions of any agreement with the Business.
You acknowledge that Payrix Australia and the Business will keep any information (including account details) contained in the Direct Debit Request confidential. Payrix Australia and the Business will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information.
Payrix Australia will only disclose information that we have about you:
- to the extent speciﬁcally required by law; or
- for the purposes of the agreement (including disclosing information in connection with any query or claim).
You acknowledge that the debit amount will be debited from your account according to the Direct Debit Request, this Agreement and the terms and conditions of the agreement with the Business.
You acknowledge that bank account details have been veriﬁed against a recent bank statement to ensure accuracy of the details provided. If uncertain you should contact your ﬁnancial institution.
You acknowledge that is your responsibility to ensure that there is sufficient cleared funds in the nominated account by the due date to enable the direct debit to be honoured on the debit date. Direct debits normally occur overnight; however transactions can take up to three (3) business days depending on your ﬁnancial institution. You acknowledge and agree that sufficient funds will remain in the nominated account until the direct debit amount has been debited from the account and that if there are insufficient funds available, you agree that Payrix Australia will not be held responsible for any fees and charges that may be charged by your ﬁnancial institution.
You acknowledge that there may be a delay in processing if:
- There is a public or bank holiday on the day, or any day after the debit date
- A payment request is received by Payrix Australia on a day that is not a Banking Business Day
- A payment request is received after normal operational hours, being 2.30pm Monday to Friday. Any payments that fall due on any of the above will be processed on the next business
You authorise the Business to vary the amount of the payments from time to time as provided for within the Business agreement. You authorise Payrix Australia to vary the amount of the payments upon instructions from the Business.
You do not require Payrix Australia to notify you of such variations to the debit amount.
You acknowledge that the total amount billed will be for the speciﬁed period for this and/or subsequent agreements and/or amendments.
You acknowledge that the Business is to provide 14 days notice if proposing to vary the terms of the debit arrangements.
You acknowledge that variations to the debit arrangement will be directed to the Business.
You acknowledge that any request to stop or cancel the debit arrangement will be directed to the Business.
You acknowledge that any disputed debit payments will be directed to the Business. If no resolution is forthcoming you are advised to contact your ﬁnancial institution.
You acknowledge that if a debit is returned by my/our ﬁnancial institution as unpaid, you will be responsible for any fees and charges for each unsuccessful debit in addition to any ﬁnancial institution charges and collection fees, including and not limited to any solicitor fees and collection agent fees appointed by Payrix Australia.
You authorise Payrix Australia to attempt to re-process any unsuccessful payments as advised by the Business.
You acknowledge that if speciﬁed by the Business, a setup, variation, dishonour, SMS or processing fees may apply as instructed by the Business. You authorise:
- The Debit User to verify details of your account with your ﬁnancial institution
- The Financial Institution to release information allowing the Debit User to verify your account
These terms and conditions are issued by:
Payrix Australia Pty Ltd
ABN: 63 135 196 397
P.O Box 6290, Upper Mt Gravatt, Queensland 4122
Ph: 07 3040 4320 Fax: 07 3343 8590