Jeremy Pippos

$500 rebate on Cel-Fi for small businesses in NSW

It may be the year 2020, but phone signals and call dropouts are still an issue that many Australians and businesses have to deal with daily.  Scary to think in urgent situations or matters of personal safety that sometimes help is not a phone call away.

As we await improved mobile infrastructure Cel-Fi Smart Cellular technology is the only solution for most people who deal with dropped calls, poor voice quality and low data caused by a weak cellular signal.

The NSW Government has recognised that the lack of reliable cellular coverage poses a safety risk to many businesses and sole traders within the State. 

So in October 2019, SafeWork NSW included the Cel-Fi Go Signal Booster as an eligible item to their Safety Rebate initiative for a trial period (until December 2019). 

Great news!  SafeWork NSW has extended the trial basis.

The rebate gives you up to $500 back to small business and sole traders registered in NSW who buy and install equipment that contributes to making their workplace safer.

As this is a Government initiative, there are a few terms and conditions.  We have listed the key eligibility requirements below, but make sure you also head over to the WorkSafe NSW website for more details.

Before purchasing a Cel-Fi Signal Booster, you need to:

  1. Check the terms and conditions to make sure you are eligible
  2. Attend a free eligible event or arrange a free advisory visit from a SafeWork NSW officer
  3. Buy and install eligible safety items to address a safety problem in your workplace.

Cel-Fi Go

available for

Telstra & Optus


1. Eligibility for the Small Business Safety Rebate:

If you meet all the following criteria, you are eligible to apply for a small business rebate

  • you have attended an eligible event (e.g. free SafeWork NSW safety workshop, webinar), or had an advisory visit from a SafeWork NSW officer
  • you are the owner of a small business or sole trader who employs less than 50 people (equivalent full time)
  • you have not previously received a small business rebate from SafeWork or WorkCover NSW
  • you are conducting a commercial business producing goods or providing services in NSW
  • your business is registered in NSW and comes within the scope of the work health and safety legislation in NSW

Details of who is not eligible can be found in the terms and conditions.

2. How to apply for the small business safety rebate:

Within six months of attending the advisory visit, safety workshop, program or event, you must:

  • identify, purchase and implement your eligible safety item
  • get a paid tax invoice and receipt (or proof of purchase). The item must be purchased after you attend an eligible SafeWork NSW safety activity.
  • complete an online rebate application form or print an application form and return it to us by:
  • email – [email protected]
  • post to Small Business Rebate, SafeWork NSW, Locked Bag 2906, Lisarow NSW 2252.
  • attach a copy of your paid tax invoice and receipt.

Your application may be delayed if the form is not complete, tax invoices/receipts are not attached or details are incorrect.

3. What you need to complete your application:

  • a tax invoice from a supplier with an ABN. The tax invoice should show a nil balance or note proof of payment. A ‘PAID’ stamp across the invoice is not sufficient
  • a receipt for payment in full for the goods (or proof of payment)
  • details of your eligible event – where, when, with whom.  If you attended a webinar, attach your certificate of attendance.
  • your business details including ABN, trading name, business bank account and workers compensation policy number (if applicable).

Read the terms and conditions for more information.

Things to keep in mind:

  • the rebate is for a maximum of $500.  For example, if you have a solution that totals $250 then you will receive $250 or, if you have one or many (different) eligible solutions that total $2,800 you will receive $500.
  • you can claim for more than one eligible solution on your application form but can only apply once for the small business rebate. For example, you could purchase a number of safety solutions to prevent falls from a height – such as scaffolding, edge protection and industrial fall arrest equipment – and include all three invoices in your one rebate application form
  • you must buy your goods after your eligible interaction with SafeWork NSW
  • make sure the copies of your tax invoice(s) and receipt(s) you scan and send are clear and easy to read
  • applications are usually processed within 4 weeks of being received (if all information is complete and correct)

The information provided has been sourced and verified by SafeWork NSW.  Please note WorkSafe NSW have explicitly informed us that if you are interested in utilising the small business rebate, you must first check your eligibility:

If you have any questions about the Cel-Fi Go Signal Booster range, applications and installation call our office (08) 8582 4200, send us an email: [email protected] or send us a DM on Facebook.

Once you have your SafeWork NSW safety rebate approval head over to our online store

Recommended reading: What happened when I tested Cel-Fi on my way to outback Queensland


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