Pippos Technology Solutions

Trainee Application

Position Information

Title: Managed I.T. Support Trainee
Office Location: 1 Wilson Street Berri SA 5343
Salary: Australian Government Standard
Position: Full / Part Time (TBA)

Application Process

If you are successful, you will be contacted to proceed with the following stage of the application process.

Stage One

Apply Online

Complete the application form below remembering to attach your cover letter and résumé.

Stage Two

Online Interview

If successful, you will be contacted via phone or email to arrange an online Teams Interview.

Stage Three

In-Person Meeting

The most promising candidates will be contacted for an in-person interview.

Application Form

Role Overview

Please fill in all required fields remembering to attach your cover letter and resume. Your resume should not be more than two pages.

Uploads are limited to 16MB and must be .PDF file. 

Full-time, Located in Berri and working throughout the Riverland community.

Unique local opportunity to work in the ever-changing technology sector.

Great team environment with ongoing professional development.

Responsibilities

Monitor and respond to client enquiries via job ticketing and remote monitoring and management (RMM) systems.

Provide high-level and timely customer service and solutions to clients over the phone, via email and in-person (on-site) when required.

Creation of small networks including firewalls/routers, switches, access points and client devices, (e.g. on computers, mobile devices, etc.)

Remote support and cybersecurity monitoring.

Administration of Microsoft 365 client accounts.

Use internal systems and follow procedures to manage bookings, complete associated administrative tasks such as invoicing/payments.

What we are looking for in you

Strong initiative and ability to work independently, be self-motivated, proactive and an active and supportive contributor in a team environment.

Excellent communication skills, both written and verbal, that can be used effectively with clients, team members and key stakeholders.

Excellent organisational skills and ability to work on a number of projects simultaneously.

Excellent analytical, problem-solving, and detail-oriented skills.

Displays a high level of self-awareness and the ability to maintain positive relationships.

Available Dates

Applications Open
22nd of October 2021

Applications Close
30th of November 2021

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